Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using EbVibe's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

EbVibe provides comprehensive digital music services including but not limited to:

  • AI Music Mastering: Professional mastering for SUNO, UDIO, and other AI-generated music
  • Audio Restoration: Clean, restore, and enhance old recordings and AI-generated tracks
  • Package Services: Basic Package (professional quality) and Premium Package (studio-quality mastering)
  • Content Generation: Custom AI music creation with style matching and reference links
  • Platform Distribution: Distribution to Spotify, Apple Music, iTunes, TikTok, YouTube Music, and more
  • Metadata Processing: Automated SUNO song ID processing and purification
  • Lyrics Integration: Custom lyrics implementation and vocal enhancement
  • Wholesale Services: Bulk processing for large-scale projects

3. User Responsibilities

3.1 Account Registration

To access certain services, you may be required to create an account. You are responsible for:

  • Providing accurate and complete information
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

3.2 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Upload content that infringes on intellectual property rights
  • Use our services for illegal activities or unauthorized commercial use
  • Attempt to gain unauthorized access to our systems or AI processing tools
  • Interfere with or disrupt our services or automated processing systems
  • Upload malicious software, corrupted audio files, or inappropriate content
  • Provide false or misleading information about your project requirements
  • Attempt to reverse engineer our AI processing algorithms or systems
  • Use our services to create content that violates platform terms of service

4. Intellectual Property Rights

4.1 Your Content

You retain ownership of any content you upload to our services. By uploading content, you grant us a limited license to:

  • Process and enhance your audio files using our AI systems
  • Access SUNO song metadata for automated processing
  • Store your files temporarily for service delivery
  • Use your content for quality improvement (anonymized)
  • Generate derivative works based on your specifications

4.2 Full IP Ownership Transfer

Upon delivery of your processed content, we transfer full intellectual property ownership of all delivered tracks to you. Once delivered, they are 100% yours — to resell, relicense, modify, or publish in any way you choose.

4.3 Guaranteed Exclusivity

We do not reuse or redistribute tracks once delivered. Our system deletes old projects every 2 months for data hygiene and exclusivity assurance — so your tracks are yours alone.

4.4 Our Content

All content on our website, including text, graphics, logos, and software, is owned by EbVibe and protected by copyright laws.

5. Payment Terms

5.1 Package Pricing

We offer two main service packages:

  • Basic Package: Professional-quality mastering suitable for YouTube, TikTok, Instagram, and personal projects
  • Premium Package: Studio-quality mastering ideal for music careers, Spotify, iTunes, and record label-level quality

Service prices are listed on our website and may be subject to change. We reserve the right to modify pricing with 30 days' notice.

5.2 Wholesale and Retail Options

We offer both wholesale and retail pricing options for bulk orders. Minimum order requirements apply for wholesale pricing. Contact us for specific pricing details.

5.3 Payment Processing

Payments are processed through secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge your payment method.

5.4 Refunds

Refund policies vary by service type. Generally, we offer refunds within 7 days of purchase if services have not been delivered. For completed projects, refunds are evaluated on a case-by-case basis.

6. Service Delivery

6.1 Project Requirements

To ensure the best results, we require:

  • Clear project specifications and creative direction
  • SUNO song IDs or direct audio file uploads
  • YouTube reference links for style matching (when applicable)
  • Lyrics and specific requirements (when applicable)
  • Platform distribution preferences (when applicable)

6.2 Turnaround Time

We strive to deliver services within the timeframe specified for each service. However, delivery times may vary based on project complexity, current workload, and package type selected.

6.3 Quality Assurance

We maintain high standards for our services. If you are not satisfied with the results, we offer one revision per project at no additional cost. Additional revisions may require additional payment.

6.4 File Formats

We accept common audio formats including WAV, MP3, AIFF, and FLAC. Final deliverables are provided in high-quality formats as specified in your service package.

6.5 Song Length Calculation

For pricing purposes, 1 song equals up to 4 minutes of audio content. Longer tracks will be calculated accordingly.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.1 Data Retention

We retain project files and metadata for a maximum of 2 months for quality assurance and support purposes. After this period, all project data is automatically deleted to ensure your content exclusivity.

7.2 AI Processing Data

When processing your content through AI systems, we may share necessary metadata with AI platforms for processing purposes. This data is used solely for service delivery and is not retained by third parties.

8. Limitation of Liability

To the maximum extent permitted by law, EbVibe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

8.1 Platform Compliance

While we strive to ensure our services comply with platform terms of service, we are not responsible for any platform-specific policy changes or content takedowns. We will provide replacement content or refunds for valid DMCA notices or policy violations.

8.2 AI Platform Changes

We are not responsible for changes in AI platform policies, availability, or functionality that may affect our services. We will work to adapt our services accordingly.

9. Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee that our services will meet your specific requirements or that the service will be uninterrupted or error-free.

9.1 AI Content Disclaimer

While we use advanced AI systems for content processing and generation, we do not guarantee that AI-generated content will be free from imperfections or meet all creative expectations. Our services enhance and improve content but may not achieve perfection in all cases.

9.2 Platform Distribution

We facilitate distribution to various platforms but cannot guarantee acceptance or performance on any specific platform. Platform policies and requirements may change without notice.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@ebvibe.com
  • Website: www.ebvibe.com