Privacy Policy

Last updated: December 2024

1. Introduction

EbVibe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Payment information (processed securely through third-party providers)
  • Audio files, project details, and song metadata
  • SUNO song IDs and generation parameters
  • YouTube reference links and style preferences
  • Lyrics and creative direction specifications
  • Communication preferences and project requirements
  • Platform distribution preferences (Spotify, Apple Music, etc.)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Audio file processing analytics
  • Service usage patterns and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our AI music mastering and audio restoration services
  • Process payments and transactions for Basic and Premium packages
  • Communicate with you about your projects and delivery timelines
  • Access SUNO song metadata for automated processing and purification
  • Generate and deliver customized audio content based on your specifications
  • Provide platform distribution services (Spotify, Apple Music, etc.)
  • Improve our website, services, and AI processing algorithms
  • Send marketing communications (with your consent)
  • Comply with legal obligations and intellectual property requirements
  • Ensure exclusive ownership transfer and prevent content reuse

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, and providing audio services.
  • Platform Distribution: We may share necessary information with music distribution platforms (Spotify, Apple Music, etc.) to facilitate your content distribution.
  • AI Processing: We may share song metadata with SUNO and other AI platforms for the purpose of content generation and processing, while maintaining your privacy.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.
  • Content Protection: We may share information to protect against copyright infringement and ensure proper intellectual property rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences
  • Analyze website traffic
  • Provide personalized content
  • Improve website functionality

You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate security measures to protect your personal information and audio content against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure file transfer protocols for audio content
  • Encrypted storage of song metadata and project details
  • Secure payment processing through trusted third-party providers
  • Regular system updates and security audits
  • Limited access to project files to authorized personnel only

However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with supervisory authorities

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@ebvibe.com
  • Website: www.ebvibe.com